Hello there I'm Jade

As a UX & Service Designer with 2+ years of hands-on experience, I excel in uncovering real user needs and translating insights into actionable solutions. I enjoy digging to the root of the problem and bringing a clear design direction to ambiguous challenges.

My Design DNA

Human-Centered Inquiry

Instead of listening to what people are saying, observing what they do can catch the real experience. I agree with "Good design research is driven by understanding rather than data".

Insight-Oriented Decision

Problem-solving is not only about finding answers. It starts with asking the right questions through research.

Systemic Thinking

I consider micro, meso, and macro-level details and addressing both immediate needs and long-term impact.

Personal Interest

Culture explorer

I love historical contexts, joining live tours, and observing cultural details deepen my appreciation for how people live and create. I’m also fascinated by concept stores and curated product selections, which subtly shape my design aesthetic.