WORK
ABOUT
Contributed to design system scalability, high-traffic product features, and informing product strategy.
B2C Product
UX Design
UX Research
Redesigned De’Longhi’s smart air conditioner app, resulting in a +10 point increase in System Usability Scale (SUS).
B2C
App UI Redesign
EduTalk enables teachers to easily reflect on their given lectures through Explainable AI (XAI).
AI in Design
Website Design
Yopic enables children to keep doing physical activities and social interaction during COVID-19.
Digital-physical Integration
Designed a mobile bulky waste service for the City of The Hague, contributing to policy initiatives through citizen co-creation.
Social Design
Public Service Design
The project aims to improve the recycling of seasonal sale shelves mixed with plastic and paper.
Circular Design
Service Design
© YIN-YU LO ALL RIGHTS RESERVED